Shipping & Return Policy
Orders get processed and shipped out on weekdays, Monday to Friday, from 9:00 AM to 6:00 PM PST. Just keep in mind that public holidays might cause a slight delay
Currently, we don't ship internationally, but we deliver all across Pakistan!
We typically process and ship your order within 24 business hours. Once it's on its way, delivery takes:
- 3-5 business days for major cities in Pakistan.
- 5-10 business days for regional or remote areas.
We partner with reliable carriers for speedy delivery, but unforeseen delays with shipping companies can occasionally occur. Don't worry, we'll keep you informed with tracking details so you can follow your order's journey!
Tracking your order is a breeze! Once your order is on the move, you'll get a confirmation email with all the info you need. Here's what to expect:
- Tracking Number(s): This unique code lets you see exactly where your package is on the shipping company's website.
- Shipping Service: The email will tell you which company is delivering your order (like TCS).
With those details, tracking your package is just a click away! The confirmation email will have links directly to the shipping company's website, so you can see the status of your order in seconds
We're here to help! If you're having trouble with your order, don't worry. Our customer service team is happy to assist you.
Absolutely! We can help, Just contact our friendly customer service team via WhatsApp +92-312-583-7787 or via email on hello@versusforher.com . The sooner you reach out, the easier it will be to make those changes!
We hope that you love our products, but we understand that sometimes things just don’t work out. We ask that you notify us of any problems within 7 days of the receipt of your order. We reserve the right to change or amend this policy. In some instances, certain returns may be subject to a restocking fee, but please reach out to us first so we can help you resolve any questions or issues you may have. Important Note - The amount will be refunded to your bank account, or a coupon code will be issued. - Refunds to a bank account can take up to 30 days. - Please contact our Customer Support team via WhatsApp +92-312-583-7787 or via email on hello@versusforher.com, or through our chat on Facebook or Instagram for assistance in returning the item. Our team will answer your questions between 9:00 AM and 5:00 PM PST, Monday through Friday, except holidays.
You may cancel your order at any time before it has been processed. Kindly contact us on WhatsApp +92-312-583-7787 or email on hello@versusforher.com